the most efficient way to achieve your goals

Would you like to know how future-proof your organisation is?

Kerteza provides an advisor to map out the current situation and to review your organisation based on relevant quality and patient safety standards, inspection requirements, professional guidelines, or assessment models.

Based on the repport you can plan and implement desired improvements.

Audit and gap analysis

Is your organisation working towards accreditation/re-accreditation or certification/recertification and would you like to know where you stand? Kerteza will identify and assess the current situation. The professionally conducted audit will give you immediate insight into the potential for improvement.

Together wit you, we predetermine the desired focus and (critical) processes. Afterwards, we will send you a clear audit report including the actual findings and recommendations for improvements.

Organisation / reorganisation of the internal audit system

Audits provide staff and management with vital information on the effectiveness of the organisation’s operations. It is therefore important that the audit is carried out efficiently and effectively, to allow management to focus on specific areas for improvement.

If the audits do not lead to sufficient improvement, the internal audit system should be reviewed critically and redesigned if necessary. Various factors contribute to the success of internal audits, such as culture of improvement, responsibilities, knowledge and skills, procedure, tools and templates, planning, and so on. We identify and assess the current situation and provide concrete recommendations for the design or redesign. If required, we will develop a specific improvement plan and support you in its implementation.

Training and professional development of internal auditors

Auditing is a profession in itself. An audit must result in a professional, feasible report for the management. During our practice-based auditor trainings, we focus on auditing skills for audit preparation, execution and reporting.

To enable auditors to further improve their skills and in-depth understanding of the audit proces, we also offer training courses for previously trained auditors.

Discover our courses here


We have the necessary expertise with various standards for conducting audits and assessments such as:

  • QMentum Global
  • JCI
  • HKZ
  • NEN 7510
  • NEN-EN 15224
  • OECI
  • Prezo
  • NHG Standards
  • Inspection guidelines
  • ISO 9001
  • ISO 15189
  • ISO 17025
  • ISO 19011
  • ISO 22000
  • ISO 27001
  • ISO 27002

Our services

Our services can help you to reduce costs, to eliminate waste, and to improve the quality and safety of the care you provide.






& audits


& emergencies


& instruction

Duineneind 16 bus 1, 2460 Kasterlee, België

Tel.: +32 14 25 90 00

Contacteer ons

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